# Proof of Address

* **Acceptable documents**
  1. Driver's license (both front and back). Must be valid (i.e. not expired).
  2. First page of bank statement. Issued within the past 3 months. Bank balance and transaction details may be blacked out.
  3. Utility bill. Issued within the past 3 months.
* **First name and surname must match your passport exactly**

  Example: "John Apple Smith" on passport

  ✅ John Apple Smith

  ✅ John A Smith

  ✅ John Smith

  ❌ J Smith

  ❌ Johnny Smith

  ❌ Any other variations
* Provide a translation if the document is not written in English
* The address on the document must match the Residential Address provided above
* Text is legible
* No light reflections or shadows


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